At Your Service

News From eFax Corporate  

Fall 2011


Inside This Edition

j2 Global in the News

New eFax Corporate Admin Training Videos

j2 Global Reports Stellar Q2 Earnings

Product Spotlight: FuseMail

eFax Corporate News & Notes

Useful Resources

Dear John Sterling,

Happy fall from eFax Corporate! We've added a fresh new look to our e-newsletter this month to help you access and absorb information at a glance. As always, we invite your feedback on this or any feature of eFax Corporate, and thank you for your continued reliance on the world's leading cloud-based enterprise fax service.

Jack Goldman
Director, Corporate Enterprise Sales
eFax Corporate

j2 Global in the News

    Exclusive Company

  • j2 Global Communications, Inc., has been named to this year's InformationWeek 500, an annual list of the top technology innovators in America. InformationWeek tracks the technology, strategies, investments, and administrative practices of America's best-known companies and honors the most technologically innovative among them. This year's ranking placed special emphasis on companies driving revenue, customer relationships, and new business models.

  • eFax Corporate's related service, eFax,® has been rated #1 in the Best IT Outsourcing category by a 2011 reader's ranking in the leading journal of New York's faced-paced legal scene, the New York Law Journal.

  • j2 Global is also now a member of the SAP PartnerEdge Program as a Software Solution Partner. This program represents one of the most renowned and esteemed Partner Programs in the market. eFax Corporate now lets businesses fax their high-volume SAP documents with ease, speed, and security via our new dedicated eFax® Connector.

New eFax Corporate Admin Training Videos

eFax Corporate® proudly unveils its new comprehensive video training tool for Admins and users of all experience levels seeking help with administrative duties such as:

  • Account organization
  • Adding numbers
  • User configuration and defaults
  • Creating/editing users
  • Activity reporting
  • And much more!

Our new training tool consists of three video modules that let you learn at your own pace and on your own schedule, and are divided conveniently according to user skill level – beginner, intermediate, and advanced.

Whether you're a new Admin looking to get a firmer grip on managing your user group, or an experienced hand hoping to take advantage of the many intermediate- or advanced-level features available on your My Account home page, let the new eFax Corporate training modules simplify your job and put you on the path to administrative expertise. We hope to see you online!

Get started now.

"I have been using eFax for years! I love the ease of use and all of its features that enable me to spend less time on administrative tasks and focus on the task at hand."
Jennifer Roberts, Suite Solutions

j2 Global Reports Stellar Q2 Earnings

j2 Global Communications, Inc., parent company of eFax Corporate, reported a revenue increase of nearly 40% in Q2 year-over-year results.

Quarterly highlights include:

  • Non-GAAP earnings per diluted share of $0.65.
  • Free cash flow of $42 million.
  • Churn of only 2.4%.

For more detailed information about 2011 Q2 earnings and revenues, see the j2 Global press release. j2 Global provides services to 11 million customers worldwide, and its growing global network now spans 4,600 cities in 49 countries on six continents.

Product Spotlight:


The recent addition of FuseMail® to the j2 family of cloud services gives eFax Corporate customers access to one of the industry's most advanced email networks for business.

Whether it's through spam protection, archiving, encryption, or ensuring email continuity, FuseMail has the expertise to ensure that your valuable corporate messages are always delivered safely and securely.

If your business is looking for an easy and affordable way to expand the capabilities of its email service, call (877) 888-3873 in the U.S. and a FuseMail sales team member will be happy to speak with you.

eFax Corporate News & Notes

This is the time of year when eFax Corporate gets to say thank you in person to our many customers when we see them at the annual industry trade shows and meetings. Most recently, we've attended:

  • America's SAP User Group (ASUG). In July, Nathaniel Udell, Senior Sales Engineer for eFax Corporate, spoke to the DC/Baltimore chapter of ASUG about the options available for integrating fax solutions with SAP applications, and the benefits of using eFax.

  • International Legal Technology Association (ILTA) 2011. August marked our sixth successive appearance at the annual trade conference sponsored by ILTA, the advocacy group that seeks to maximize the value of technology for the legal profession. This year's conference was themed "rev-elation," giving eFax Corporate a highly visible platform to showcase its innovative, cloud-based solutions helping law firms unite their technology with the practice of law.

  • SAP TechEd Las Vegas
    Earlier this month eFax Corporate exhibited its new technology options for faxing from SAP at TechEd Las Vegas, at the Venetian|Palazzo Congress Center. SAP TechEd is the essential technical training and networking conference for IT professionals who develop, implement, optimize, and upgrade SAP systems.

Up Next:

eFax Corporate now lets businesses fax their high-volume SAP documents with ease, speed, and security via our new dedicated eFax Connector. Please join us and help drive the global conversation about new technology options for SAP!

Useful Resources

  • Keep Current. Be sure to receive important updates and correspondence from eFax Corporate by keeping your contact information current. From your My Account home page, select "Admin Preferences" from the menu at right, and update any information that might need changing.

  • Marketing Templates. As the administrator of your eFax Corporate account, you're in a great position to communicate with your fellow employees about the benefits of digital faxing. The following internal communication templates can easily be tailored to suit your style and needs:

  • - Office posters
  • - Desk flyers
  • - Employee emails (text and/or html)
  • - Newsletter announcements
  • - Paycheck statement inserts
  • - Company Intranet banner ads
    Download sample messages here.
  • Help at Your Fingertips. Assistance for Admins and Users is never more than a click away. Download our User Guide, Admin Guide, or Quick Reference Guide. Or, if you prefer a video tutorial and basic overview of how eFax Corporate works, watch the interactive demo.


©2011 j2 Global Communications, Inc. All rights reserved.
eFax Corporate is a registered trademark of j2 Global Communications, Inc.