The Design Equation manages online reputation for businesses in Los Angeles and across the country whose reviews and search results shape a customer's decision before they ever pick up the phone. We build a system for earning more reviews, responding to every one, and keeping your online reputation accurate.
A simple, consistent system for asking happy customers to leave a review.
Thoughtful responses to every review, positive or negative, in your brand's voice.
Reviews and mentions tracked across Google, Yelp, and the other platforms customers check.
A calm, professional approach to addressing negative feedback before it escalates.
Regular checks on what appears when someone searches your business name directly.
We never fabricate reviews or bury legitimate criticism. A real reputation is built, not faked.
A negative review handled quickly and professionally rarely does lasting damage.
Every response written thoughtfully in your voice. Nothing goes out half-finished.
Real feedback from real customers, managed honestly instead of manipulated for appearances.
We take on a limited number of reputation accounts at a time so each one gets full attention.
Based in Los Angeles, we understand how much reviews matter to customers in a crowded market.
Our reputation management work extends well beyond Los Angeles, supporting businesses across the United States.
We manage online reputation for businesses in Los Angeles and across the country whose reviews shape decisions long before a first conversation happens. From earning new reviews to responding to every one, we help you build a reputation that reflects the quality of the work you actually do.
Start a ConversationThe listing where most of your Google reviews live and get seen first.
The ranking strategy your review profile directly supports and strengthens.
Another channel where your brand's reputation shows up in public view.